Service Level Agreement (SLA)

Products

Senior Trader Program

Virtual course:

The membership has duration of 5 months of personalized virtual accompaniment. Starts from the signing of the terms and conditions established by MDC Trading Academy, this happens after the payment of the service.

In-person Seminar:

The membership lasts 3 months of personalized virtual accompaniment + 5 days of face-to-face accompaniment. Starts from the first day of classroom training. The trader must sign the terms and conditions established by MDC Trading Academy, this happens after the payment of the service.

Terms

MDC Trading Academy does not promise profitability or capture money. Nor does it ensure that the investments the trader makes are successful. The responsibility that MDC Trading Academy has is a means and not a result. The decision to buy or sell any of the products, assets and investments that we mention is the responsibility of each person. Likewise, the information provided through the MDC Trading Academy does not constitute an investment recommendation and does not therefore obligate the purchase or sale of a financial asset.
MDC Trading Academy – MDC Capital Group LLC reserves the right to cancel the user’s subscription and terminate the service for breach of these conditions or for reasons that from the perspective of MDC Trading Academy – MDC Capital Group LLC seek to deteriorate, misinform or cause prejudice with false or malicious information about MDC Trading Academy – MDC Capital Group LLC.

Contents

This document establishes the entire agreement between the user and MDC Trading Academy – MDC Capital Group LLC.
The information provided on this page is 100% academic and illustrative content with the sole purpose that people who acquire our services have a clear criterion when making financial investments, as well as being of immense help to increase their knowledge in this same matter.

All content on this site and other information disclosure systems, through the network, and on behalf of MDC Trading Academy – MDC Capital Group LLC, cannot be copied, reproduced or modified without prior consent, based on legal sanctions to which there is place. If, given the case that such authorization is granted, the user of the material or information must mention the author in all cases.

This agreement is subscribed and regulated according to the law of the United States of America.

Our services are only available for adults; those who do not comply with this condition can do so through parents or guardians.

Users have the email [email protected] to ask questions and request information. This mail works in the working hours and business days of the United States current calendar. The answers to the partners and users are made to the best possible effort and in the order of arrival of the emails.

The User accepts: Not to use the Service for illicit purposes, nor those prohibited in this document; not interfere with information systems; abide by all regulations and provisions of the service.

MDC Trading Academy – MDC Capital Group LLC reserves the right to cancel the user’s subscription and terminate the service for breach of these conditions or for reasons that from the perspective of MDC Trading Academy – MDC Capital Group LLC seek to deteriorate, misinform or cause prejudice with false or malicious information about MDC Trading Academy – MDC Capital Group LLC.

All notifications between the parties must be made in writing and sent by e-mail to [email protected].

MDC Trading Academy – MDC Capital Group LLC may send communications to the user in order to report changes in this agreement.

Privacy Policy

Policy brief & purpose

Our Company Data Protection Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality. With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

Scope

This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us.

Who is covered under the Data Protection Policy?

Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.

Policy elements

As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, social security numbers, financial data etc.
Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.

Our data will be:

• Accurate and kept up-to-date
• Collected fairly and for lawful purposes only
• Processed by the company within its legal and moral boundaries
• Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:

• Communicated informally
• Stored for more than a specified amount of time
• Transferred to organizations, states or countries that do not have adequate data protection
  policies
• Distributed to any party other than the ones agreed upon by the data’s owner (exempting
  legitimate requests from law enforcement authorities)

In addition to ways of handling the data the company has direct obligations towards people to
whom the data belongs. Specifically we must:

• Let people know which of their data is collected
• Inform people about how we’ll process their data
• Inform people about who has access to their information
• Have provisions in cases of lost, corrupted or compromised data
• Allow people to request that we modify, erase, reduce or correct data contained in
  our databases

Actions

• To exercise data protection we’re committed to:
• Restrict and monitor access to sensitive data
• Develop transparent data collection procedures
• Train employees in online privacy and security measures
• Build secure networks to protect online data from cyberattacks
• Establish clear procedures for reporting privacy breaches or data misuse
• Include contract clauses or communicate statements on how we handle data
• Establish data protection practices (document shredding, secure locks, data encryption,
  frequent backups, access authorization etc.)

Terms and conditions

As distinguished student and members of the MDC Trading Academy/MDC Capital Group LLC community, we ask you to carefully read and consider the terms and conditions that follow. As a condition of becoming a member of our community and, also,to fulfill all legal requirements imposed by the Futures and Trades Commission, it is required that you agree and sign the terms and conditions.

1. Futures Disclaimer: Futures, stocks and options trading involves substantial risk of loss and is not suitable for every investor. The valuation of futures, stocks and options may fluctuate, and, as a result, clients may lose more than their original investment. You acknowledge that any investment or trading decision you make is completely your own and you take full responsibility for all your trading and investment decisions and, we at MDC Trading Academy/MDC Capital Group LLC, its staff and partners are not liable for any damages or losses that you incur or may incur as a result of your trading or investment decision results.

2. Trade Desk Disclaimer: At our trade desk, we do not provide any buy or sell signals on any financial instrument. The purpose of our program is to educate with the intent of illustrating potentials and expand work potentials, based on scenarios in our experience. Further, each Trader is responsible for all positions taken in the market. Trading in financial markets contact inherent risks and each trader is responsible for their activities in and out of the markets. All trades taken based on our training is taken at your own risk and our past performance is no guarantee for the future.

3. Trade Desk Rules of Engagement: Access to the trade desk is for the private and exclusive use of active student members of MDC Trading Academy/MDC Capital Group LLC, and entry is by personal invitation only. The partial or full reproduction of the transmissions is strictly prohibited. Consequently, our transmission platform will report on all violation attempts. This rule is part of our terms and conditions and has been agreed upon, therefore by violation, is terms for expulsion and termination of access to the trade desk for the duration of the membership.The access link provided to the trade desk is enabled exclusively for one student. Any attempt to share the link or to use it concurrently multiple times the student may be subject to disciplinary sanctions. Any student that enters the Trade Desk without providing their first and last name, the platform will automatically close their connection. This activity is closely monitored and if abused, the student may be subject to disciplinary sanctions.

4. Our Value Proposition – For MDC Trading Academy/MDC Capital Group LLC, it is an honor and a privilege to welcome you as a student of our academy. Our objective in this program is to provide you with all the technical and psychological tools necessary for your development and advancement as a Trader.

5. “The Last Course You’ll Need”… – This is the last and only course you will need to take from us is based on the tools we provide to you, including psychology of trading,which is one and only course you will need to purchase from us. This is the only course we offer and you need not to take additional courses to make investment and trading decisions. These tools are the very ones we use daily to operate in the markets. However, there is no guarantee that you will earn any money using the techniques in our course. Examples in our course are not to be interpreted as a promise or guarantee of earnings. The time required for traders to develop their skills varies since it is dependent on the student’s efforts, commitments and their ability to grow in discipline, patience and resilience.

CFCT RULE: 4.41 – Hypothetical or simulated performance results taught in our course have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made or is likely to achieve profit or losses similar to those shown.

Your participation of this course indicates your acceptance of these disclaimers. In addition, you agree to hold harmless the instructors personally and collectively for any losses of capital, if any, that may result from the use of the information taught. In other words, you must make your own decisions, be responsible for your own decisions and trade at your own risk.

The quality of the program is based on mutual commitment by both parties.

1. The Trader must demonstrate the best learning disposition to develop the skills necessary to advance in this competitive and challenging endeavor.

2. MDC Trading Academy/MDC Capital Group LLC will facilitate all the information available and pertinent to each student.

The financial markets by nature contain risks and the fact that we have had positive results in the past is no guarantee that we will expect the same results in the future. We believe we have the best training program available. It contains intellectual property that belongs exclusively to MDC Trading Academy/MDC Capital Group LLC and it is protected by the copyright laws of the United States of America. This protection serves a dual purpose, first it protects the integrity of our information and secondly it protects the value of the investment you have made as a student. We highly recommend that any capital monies risked in the market are discretionary and unessential.

MDC Trading Academy/MDC Capital Group LLC commits to providing all the instruction on all the concepts contained within the program. This will be accomplished through revisions and corrections of the concepts taught and developed. In addition, the concepts will be reinforced through specific feedback in line with the student’s progress and current course level.

No risk policy

If for any reason, you do not feel comfortable with the training, you have 8 calendar days after payment (counting the day of payment) to request a full refund. This clause is a zero risk policy of MDC Trading Academy, for its students, as a guarantee of the high level of training. (Not applicable for payments in cash, PSE, PayU or Western Union)